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These Terms of Sale govern the supply of products and services on this
website. For the purposes of these Terms of Sale, the seller is:
Meeth AsiaPacific Pte Ltd
19/F, Singapore Land Tower
50 Raffles Place
Singapore 048623
E-mail address: contact@meeth.com
(the “Seller”)
Only individuals full legal capacity may complete an order of products on the website (“Order”).
Customers are encouraged to read these Terms of Sale before completing an Order.
The Seller may update, change or modify the content of these Terms of Sale at any time. The version of the Terms of Sale published on the website at the moment when the Order is submitted will apply to that Order.
All products published on the website are subject to availability. Products are not meant for resale.
The Seller makes its best effort to ensure that all information published on the website, including but not limited to product descriptions and prices, is accurate at all times. In the unlikely event of errors in the information published on the website, the Seller will try to quickly resolve all issues.
Images, pictures and photographs published on the website are for illustrative purposes. As there may be occasional, minor discrepancies between an image or photograph of a product and the actual item (for example, with respect to product colors), Customers are encouraged to examine product descriptions carefully in Order to better understand the features of each product.
Customers should read the website instructions carefully before completing an Order. Customers should fill out correctly all the mandatory fields during the checkout process to complete the Order. Personal data supplied for the purpose of completing an Order must be true, accurate and current in all respects.
Customers can decide whether to register on the website or, alternatively, to complete the Order as a guest.
By submitting an Order, customers are making a proposal for the purchase of products on the website. The Seller reserves the right to accept Orders discretionally.
The Seller may decide to reject an Order, for instance, when delivery to the destination indicated in the Order is impossible or when the Seller suspects a fraudulent activity is taking place.
The Seller will send immediately the user an e-mail to acknowledge receipt of the Order. This e-mail does not constitute in any way acceptance of the Order by the Seller.
The contract of sale of products between the Seller and the Customer shall be deemed completed only and exclusively when the customer receives a confirmation e-mail by the Seller that informs the customer of the shipment of the Order (“Confirmation E-mail”).
The Confirmation E-mail includes all essential data of the Order, including but not limited to the list and prices of the products purchased, any delivery costs, all information necessary to identify the customer, the delivery address. The Confirmation E-mail also includes a unique identification number for the Order, which should be quoted by the customer in any subsequent communications with the customer service of the Seller.
The customer is invited to verify the trueness and accuracy of the information reported in the Confirmation Email and to promptly notify any error to the Seller. Depending on the case, any additional cost incurred for fulfilling the Order due to inaccuracy in the information supplied by the Customer may be separately applied to the Customer.
The prices of products are indicated on the product pages of the website, during the checkout process and in the Confirmation E-mail.
Delivery costs are disclosed to the customer at checkout and are reported once again in the Confirmation E-mail. Shipping costs vary depending on the delivery destination, the delivery method or other factors.
Any price changes do apply only to Orders made after that the price change is published and are not retroactive. The Seller reserves the right to cancel an Order because of an error in the price published on the website or indicated in the email sent to acknowledge reception of the Order.
Orders are delivered on a delivery duty unpaid basis, meaning that the recipient of the products will be responsible for paying taxes and duties at importation, when applicable.
The Seller shall assume responsibility for any original defect in the products.
The Seller warrants that the Products are free of faults, flaws and defects and that do comply with the provisions of the Contract of Sale. In particular, the products:
Marginal differences between the description of a product on the website and the actual characteristics of such product cannot be considered as legitimate grounds for a complaint of non-conformity under the applicable law.
In the case where a non-compliant product has been delivered, the Customer can request that it is brought back to compliance, without cost to them, by means of repair or replacement. If this is not possible, the Customer shall be entitled to reduction in the price, or refund in full of the price, and (where incurred) of the delivery costs.
The mere fact of the Seller accepting the Customer to send a product back for product conformity verification does not imply acceptance of the Customer’s claim of Product non-conformity on part of the Seller. The Seller indeed reserves the right to personally check whether the product is compliant with the Contract of Sale once the concerned product has been received back by the Seller.
Users are encouraged to read carefully the privacy policy published on the website to understand how their personal data are processed and to learn more about their data protection rights.
Any Customer feedback, suggestion or complaint to the Seller in relation to an Order should be submitted to the Seller via email to: contact@meeth.com
